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● Popular articles

The questionspeople ask most.

Chances are someone else has been stuck here — and we've written it up.

Marketplace
Why is my eBay listing not syncing?
Common reasons listings fail to push and the 3-step fix that resolves most cases.
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Inventory
How does stock allocation work?
On-hand vs allocated vs available — and how Huup keeps every channel in sync.
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Fulfillment
Connecting a courier account
Add Royal Mail, DPD, Evri, FedEx or DHL credentials and start printing labels.
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Billing
Change plan or payment method
Upgrade, downgrade or update card details from your workspace settings.
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Account
Invite teammates and set roles
Office vs warehouse roles, warehouse-scoped access and SSO options.
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Automotive
Pushing eBay Motors compatibility
One-click YMM compatibility export — what gets pushed and what to check first.
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Getting started
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Channels & listings
eBay, Amazon, Shopify, listing rules and policies.
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Inventory & warehouses
Stock counts, transfers, locations and reorder lists.
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Orders & fulfillment
Pick paths, labels, returns and courier integrations.
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