Product/Customer Portal
● Customer Portal

Tracking, returns & invoices — under your brand.

Every order ships with a beautifully branded portal. Customers track, download invoices, start returns themselves. Send by link, or embed in your site.

Start free trial →See self-serve returns
● Custom domain ready·Embed in your site·Live in < 1 hour
Your Store
ORDER STATUS · TRACKING · RETURNS
Order #E-121834
Placed 14 May · Ships from London, UK
Arrives
Tomorrow, 16 May
ON TIME
Order placed14 May · 09:42
Picked & packed14 May · 14:18 · London Hub
Out for delivery15 May · with Evri courier
DeliveredExpected 16 May
● Branded order page

Your logo. Your colors. Your domain.

Replace the generic Royal Mail and Evri tracking pages with one that looks like part of your store. Custom typography, colors, and links — on portal.yourstore.com.

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Custom domain — portal.yourstore.com via simple CNAME
✓
Brand colors, logo & typography (including serif fonts)
✓
Built-in cross-sell & recommendations on the order page
✓
Send by link in dispatch email, or embed via iframe / web component
Try branded portal →
portal.yourstore.com / order / E-121834
Your Store
OrdersReturnsHelp
ORDER
#E-121834
Placed 14 May · 3 items · £121.49
🚗
FORD TRANSIT MK7 · Side MouldWT 102322 · Qty 1
£41.58
🚙
SPRINTER W907 · Rear CoverWT 100650 · Qty 2
£51.66
● Self-serve returns

Customers raise returns in 2 clicks.

Pick the item, pick the reason — done. You approve, auto-approve, or set rules per reason. Labels generated automatically from your carrier accounts.

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2-click return flow — no email, no support ticket
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Auto-approve rules by reason, value, time-since-delivery
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Auto-generate return labels from Royal Mail, Evri, DPD
✓
Status updates pushed to customer — refunded, exchange dispatched
Try self-serve returns →
portal.yourstore.com / return / new
Start a return — Order #E-121834
STEP 2 OF 2
Why are you returning this?
Wrong part — doesn't fit my vehicle
Damaged in transit
Changed my mind
Item not as described
Submit return · Label sent by email
● Auto-approved·Evri Tracked label · free return
● Live tracking timeline

One timeline — every carrier.

Pulled live from 15+ carrier APIs and normalized into a single, beautiful timeline. Customers see one consistent story whether you ship Royal Mail, Evri, DPD or FedEx.

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15+ carrier APIs normalized — In transit, Out for delivery, Delivered
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Smart ETA based on carrier history & current scan location
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Proactive delay & exception alerts — pushed to customer & you
✓
Multi-parcel orders shown as one combined timeline
Try live tracking →
portal.yourstore.com / track / E-121834
Tracking · Order #E-121834
Evri Tracked 48
Estimated delivery
Tomorrow, 16 May · by 6pm
● ON TIME
Label created14 May · 14:18 · London Hub
Collected by carrier14 May · 18:42 · London Hub
In transit15 May · 04:12 · Coventry Sort Centre
Out for delivery15 May · 09:08 · with courier
DeliveredExpected 16 May
Pairs well with
All products →
AI Messaging
Auto-reply buyer messages with order & tracking context built in.
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Fulfillment
Pick paths, label generation, rate-shop, manifest. 15+ carriers.
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Marketplace
List on eBay, Amazon, Shopify, Etsy & 20+ channels from one place.
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Stop linking to Royal Mail.
Send them home.

A branded portal for every order — tracking, invoices, returns. Live in under an hour.

Start free trial →Talk to sales
14-day trial · No card required · Custom domain in < 1 hour