Product/Customer Portal
● Customer Portal

Tracking, returns & invoices —under your brand.

Every order ships with a branded tracking page. Customers track, download invoices, start returns — themselves. Send by link or embed in your site.

Start free trial →See self-serve returns
●Custom domain ready·Embed in your site·Live in < 1 hour
Your Store
ORDER STATUS · TRACKING · RETURNS
Order #E-121834
Placed 14 May · Ships from London, UK
Arrives
Tomorrow, 16 May
ON TIME
Order placed14 May · 09:42
Picked & packed14 May · 14:18 · London Hub
Out for delivery15 May · with Evri courier
DeliveredExpected 16 May
● Branded order page

Your logo. Your colors.Your domain.

Replace the generic Royal Mail and Evri tracking pages with one that looks like your store. Custom typography, colours, links — on portal.yourstore.com.

✓
Custom domain — portal.yourstore.com via simple CNAME
✓
Brand colors, logo & typography (including serif fonts)
✓
Built-in cross-sell & recommendations on the order page
✓
Send by link in dispatch email, or embed via iframe / web component
Try branded portal →
portal.yourstore.com / order / E-121834
Your Store
OrdersReturnsHelp
ORDER
#E-121834
Placed 14 May · 3 items · £121.49
🚗
FORD TRANSIT MK7 · Side MouldWT 102322 · Qty 1
£41.58
🚙
SPRINTER W907 · Rear CoverWT 100650 · Qty 2
£51.66
● Self-serve returns

Customers raise returns in2 clicks.

Pick the item, pick the reason — done. You approve, auto-approve, or set rules per reason. Labels generated automatically from your carrier accounts.

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2-click return flow — no email, no support ticket
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Auto-approve rules by reason, value, time-since-delivery
✓
Auto-generate return labels from Royal Mail, Evri, DPD
✓
Status updates pushed to customer — refunded, exchange dispatched
Try self-serve returns →
portal.yourstore.com / return / new
Start a return — Order #E-121834
STEP 2 OF 2
Why are you returning this?
Wrong part — doesn't fit my vehicle
Damaged in transit
Changed my mind
Item not as described
Submit return · Label sent by email
● Auto-approved·Evri Tracked label · free return
● Live tracking timeline

One timeline — everycarrier.

Pulled live from 9 carrier APIs, normalised into one timeline. Royal Mail, Evri, DPD, FedEx — same clean story every time.

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9 carrier APIs normalized — In transit, Out for delivery, Delivered
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Smart ETA based on carrier history & current scan location
✓
Proactive delay & exception alerts — pushed to customer & you
✓
Multi-parcel orders shown as one combined timeline
Try live tracking →
portal.yourstore.com / track / E-121834
Tracking · Order #E-121834
Evri Tracked 48
Estimated delivery
Tomorrow, 16 May · by 6pm
● ON TIME
Label created14 May · 14:18 · London Hub
Collected by carrier14 May · 18:42 · London Hub
In transit15 May · 04:12 · Coventry Sort Centre
Out for delivery15 May · 09:08 · with courier
DeliveredExpected 16 May
Pairs well with
All products →
AI Messaging
Auto-reply buyer messages with order & tracking context built in.
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Fulfillment
Pick paths, label generation, rate-shop, manifest. 9 carriers.
See fulfillment →
Marketplace
List on eBay, Amazon, Shopify & 60+ channels from one place.
See marketplace →

Stop linking to Royal Mail.
Send them home.

A branded portal for every order — tracking, invoices, returns. Live in under an hour.

Start free trial →Talk to sales
14-day trial · No card required · Custom domain in < 1 hour