Sales
hello@huup.comAvg. 4-hour response
Pricing, demos, migration questions. Best for new accounts and channel partnerships.
One inbox per topic, one human on the other end. Tell us what you're trying to ship and we'll route you to the right person — usually within a few hours.
We read every message. If we can't help, we'll tell you who can — including pointing you at competitors that fit better.
Pricing, demos, migration questions. Best for new accounts and channel partnerships.
Live help from the people who built the product. Slack Connect available for Scale customers.
Press kit, exec quotes, product screenshots. We respond within one business day.
Our SLA depends on your plan and the channel. Enterprise customers get a named CSM and direct phone line.
If you're evaluating Huup, a solutions engineer will walk you through your specific use-case — multi-channel setup, migration plan, pricing for your volume.
We've been with Huup for a year. Sales replies in under an hour, support answers in real time on Slack. The team feels like an extension of ours — we ping them and we ship.
Yes — 14 days, no credit card. You get full access to the Starter plan features. Add a card any time during the trial to switch to Growth or annual billing.
Yes. We have free 1-on-1 migration support for teams switching from another platform. Most teams onboard in under a day with our migration playbooks.
No. Pricing is by order volume — you can connect unlimited channels on Growth, unlimited warehouses on Enterprise.
EU/UK only — AWS Frankfurt and London regions. GDPR-compliant. We're working towards SOC 2 Type II (Q4 2026) and ISO 27001 (2027).
For Enterprise customers, yes — we have a partner integrations team. For everyone else, our REST API is fully open and we have a community Slack for builders.
Huup is used across the UK, EU and US. We support 20+ marketplaces, multi-currency and multi-country VAT. Our team covers UK, TR and DE timezones natively, with 24/7 cover on Enterprise.
Skip the back-and-forth — book a 30-minute demo with a Huup solutions engineer.